Proctorio是一种在线远程监控工具that allows you to give an invigilated quiz or exam in Canvas. In place of a physical person in the room with your students, you can have Proctorio record their webcams, microphones, screens, and any websites they visit during the assessment.
考试后，Proctorio的算法自动查看学生录音。您将希望被算法标记为异常活动的行为。您和/或您的教学助理然后审查录音和标志，以确定任何活动是否构成了实际不当行为。在删除后，加密录音已保留两年。
| Cost | 免费（在2021年4月之前为响应COVID-19提供资金） | |
|---|---|---|
| Bandwidth | 高需求 | |
| 画布集成 | Works within Canvas | |
| Privacy | Proctorio isFIPPAcompliant and data is stored securely in Canada | |
| Similar UBC-Supported Tools | LockDown Browseris also centrally supported for locking down exams. |
What can I use it for?
With Proctorio, you can help preserve exam integrity in Canvas courses in three main ways:
- Requiring identity verification from each student before an exam
- 录制学生的考试视频，音频，屏幕和/或键盘活动
- 限制学生在考试期间可以在计算机上做什么（例如，禁止打印、复制、访问其他网站）
What do I need to use Proctorio?
一种desktop or laptop computer with Chrome web browser
必须使用proctoriodesktop or laptop computer（移动设备不起作用），最新Chrome web browser和Proctorio Chrome extensioninstalled.
- Proctorio can be used on Windows, Mac, Linux, and Chrome Operating Systems. You canview the minimum technical requirements在Proctorio的网站上。
一种udio/visual equipment
Students must also have awebcam和麦克风但是，教师和教学助理不需要审查他们的录音。
一种Canvas course
Protorio only works in Canvas courses at UBC.
Tips
- If students have trouble meeting requirements, help accommodate them。
- 对于技术问题，请直接联系UBCProctorio student guide。
- If they have financial barriers to accessing online classes and exams, encourage them to speak with a财务顾问。
- If any students are unable to meet requirements due to a disability, direct them to anaccessibility advisor。
- One possible alternative to Proctorio is LockDown Browser.参观锁定浏览器讲师指南for more information.
How do I use Proctorio?
You first need to install the Proctorio extension in Chrome in order to create your exam.
Click any bar below for instructions and tips for using Proctorio in Canvas.
在Chrome中安装Proctorio
- 在铬，去Proctorio Chrome extension page。
- Click一种dd to Chrome.
- In the pop-up asking “Add Proctorio?”, click一种dd Extension.
Tips
- 确保您使用的是最新版本的Chrome那if you have trouble installing Proctorio.
Prepare students for Proctorio exams
- Be clear and specific about your intent for using Proctorio。向学生解释这些观点：
- Proctorio is used to make sure the remote exam experience is fair for everyone. If you engage with the exam honestly, you do not need to worry about the recording, even if something unexpected happens.
- Proctorio仅在您的Chrome浏览器中的考试时运行(you will see a shield icon in the browser address bar when it’s active). There is no separate program collecting your data and no data collection once you leave your exam. You can also uninstall Proctorio when you are done.
- Proctorio录音根据省隐私法储存在加拿大。在删除后，加密录音已保留两年。如果您对数据隐私有任何疑问或疑虑，请联系Paul Hancock（UBC法律顾问，信息和隐私）paul.hancock@ubc.ca。
- 在录音期间没有人在看着你和only I and/or your teaching assistants will review the recordings afterward. The Proctorio tool’s role is limited to: a) providing temporary data storage for your video in Canada and b) running its automated algorithms to flag any moments in your video for review.
- 一种n automated flag on your recording does not mean I and/or your teaching assistants will assume you cheated or that you will receive a grade deduction. Human interpretation of the flags is essential; we make the final call.
- Be explicit about what restrictions you set around what will and won’t be allowedon students’ computers. Clarify procedures around washroom breaks, using scratch paper, or any other needs specific to your course.
- 与学生分享您的期望，了解您将预期和接受的通常行为活动那such as fidgeting, stretching, not looking directly at the exam the whole time, etc.
- Provide a practice exam。Give students a no-stakes practice exam. This will allow everyone to get familiar with the Proctorio experience,beforebeing in a high-stakes situation.
Tips
- 清楚地标明练习考试，因此学生知道他们不需要学习任何东西（例如，“练习你的Proctorio设置”）。
- Consider offering a small incentive for completing the practice考试。练习的学生越多，在考试日需要你帮助的学生就越少。
- Use the same Proctorio settings on a practice exam that you will use on the actual exam那so students know exactly what to expect.
- 鼓励学生在练习考试中尝试很多动作，模仿他们想要在真正的考试中做些什么，并尝试他们知道你将限制（例如，打开一个网站），体验发生的事情。
- Create questions for the practice exam that highlight parts of using Proctorioto reinforce important points (e.g., “Which of the following are not allowed during Proctorio exams?”).
- 一种dd 5 minutes to the exam Time Limit and一种dd 30 minutes to the exam Time Availability for students to complete the Proctorio setup and deal with any technical issues.
Create a Canvas assessment that uses Proctorio
- Using Chrome, log in to your Canvas course, and clickSettingsin the Course Navigation.
- Click the导航选项卡。
- 找到“安全考试Proctor”菜单项，选择options menu(the 3 vertical dots), and chooseEnable。
- 保存your setting changes.
- Now clickQuizzesin the Course Navigation.
- Click the +测验蓝色按钮那choose the经典测验选项，然后单击提交。
- 在“详细信息”选项卡中，输入测验的名称。在“测验指令”下，提供评估信息。
- 设置Quiz选项设置：
- 测验类型：Graded
- Time limit：从考试开始，学生必须完成考试多长时间。请增加5分钟让学生完成Proctorio设置。
- 有效期从/到：这period of overall time the exam will be open for students before it auto-submits.Please add 30 minutes for students to complete the setup and deal with any technical issues.
- 测验类型：Graded
- Click the复选框启用Proctorio Secure Exper Proctor那这n click theProctorio Settings tab。
- 监考设置分为四类。如果不确定设置的含义，请将鼠标悬停在Proctorio中的选项上，然后单击问号。这se settings cannot be changed once the exam has started, so please carefully choose the appropriate options.
- 这following settings arehighly recommended那particularly for midterm and final exams. Settings will become blue once you click to enable them.
- Recording Options
Enable：Video, Audio, Screen, Web Traffic, Room Scan: Scan at Start (option when you click Record Room)
Don’t use：Room Scan: Intelligent Scan (option when you click Record Room; students may be required to redo their room scan multiple times during the exam) - Lock Down Options
Enable：Only One Screen, In Quiz Links Only (option when you click Disable New Tabs), Close Open Tabs, Disable Printing, Disable Clipboard, Block Downloads, Clear Cache, Disable Right Click
禁用：Force Full Screen, Prevent Re-entry (these will require students to stay on the exam the whole time, which makes troubleshooting technical issues hard, and will lock students out of their exam for potentially benign behaviour, requiring you to resolve) - Verification Options
Enable：Video, Audio, Desktop, ID, Signature - In-Quiz Tools
禁用：计算器，白板
- Recording Options
- Set your Proctorio Behavior Settings:
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- Frame Metrics：Indicate which student behaviours you want automatically flagged in the recordings. You can leave these levels set to Proctorio’s default recommended settings, choose from preset options, or set a custom level.
- Exam Metrics：衡量将一个学生对课堂其他考试的其他行为进行比较的异常。这些指标在更大级别的尺寸中为提供更好的样本池（50多名学生）工作;在较小的班级中，最好让他们禁用。
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13. You are now ready to add questions to your exam. This process is the same for proctored and non-proctored Canvas assessments. Follow
这添加问题的步骤如果你需要帮助的话，在继续教学网站上。
Tips
- Canvas总是把你的评估称为“测验”那whether you want to assign a quiz or exam to your students.
- Note that Proctorio Exam Settings cannot be changed after any student has completed an exam那but the Behaviour Settings can be changed at any time.
- Proctorio cannot be enabled on New Quizzes(a specific type of Canvas quiz). Please use Classic Quizzes instead.
- 有关建议的教学内容，请参阅下面的附录中的教师模板与学生分享“测验说明”。
- 使用推荐的考试设置来最小化管理时间那as these settings help preserve exam integrity没有locking students out for accidental clicks, which they will need your help to fix.
Understand Proctorio behaviour settings
Proctorio runs its algorithms on student recordings based on your行为设置那which include Frame Metrics and Exam Metrics.Frame Metricslet you indicate which student behaviours you want automatically flagged in the recordings.检查指标（又名异常）允许您将哪些行为与整个类进行比较，并且异常会自动标记。
Proctorio Behaviour Settings determine an overallSuspicion Level分配给每个考试，大致根据其标志的数量：高（红色）、中（黄色）或低（绿色）。选择更敏感的设置将触发更多可疑（红色和黄色标记）的检查。
By default, Proctorio will configure your exam using their recommended Behavior Settings, but these settings can be adjusted at any time. They are quite sensitive, thus the middle (yellow) behaviour settings are typically enough to catch potentially problematic behaviours.
考试结束后，回顾一些有标记的视频，看看是否需要调整设置以提供有意义的算法回顾。然后，教学团队可以选择一种策略来审查可能存在问题的录音，包括何时、如何向学生提出问题，以及如果问题被确认，该怎么办。
Use the Proctorio Gradebook
考试结束后，您可以审核结果Proctorio等级簿，可以在每个目标帆布评估中访问。如果应进一步审查任何考试以及每个标记考试的潜在问题，则会出现一个怀疑水平颜色指示器。
- When reviewing recordings, make sure you are in a private location to respect student privacy.
- Using Chrome, log in to your Canvas course, and clickQuizzesin the Course Navigation.
- Click thequizyou wish to view.
- On the right sidebar, clickView Proctorio Gradebook.
- 疑似级别列显示每次考试的颜色指示灯，具有红色的疑似级别检查。
- Suspicion Level is determined by Behavior Settings you can adjust, if you think Proctorio has flagged too many or too few exams.
- Click the行of the exam you would like to review. Each exam contains everything you asked Proctorio to record, such as video, audio, screen, and student identity verification.
- 当Proctorio标记了潜在的可疑活动时，这些活动将沿记录时间线以红色显示。Scan通过这些时刻来确定任何标记的活动是否构成实际的不当行为。
Tips
- 如果超过20%的考试被列为高度怀疑等级，您可能需要抽查一些录音并调整您的行为设置。这么多学生不太可能真的作弊。
- Review high-suspicion moments in videos by jumping to the flagsin each recording timeline, instead of watching the whole video.
- 挑几个lowSuspicion Level recordings for random checks确保算法标记您想要的内容。
- Try not to stress about reviewing every minuteof the recordings. Remote proctoring in and of itself naturally deters academic dishonesty by adding barriers to searching and colluding online.
Proctorio FAQ
通过单击下面的任意栏，查找UBC特定的常见问题解答。
设置监考
Proctorio helps preserve exam integrity in Canvas with the following features:
- Requiring identity verification from each student before an exam
- 录制学生的考试视频，音频，屏幕和/或键盘活动
- 限制学生在考试期间可以在计算机上做什么（例如，禁止打印、复制、访问其他网站）
考试后，Proctorio的算法自动查看学生录音。您将希望被算法标记为异常活动的行为。您和/或您的教学助理然后审查录音和标志，以确定任何活动是否构成了实际不当行为。
To take a Proctorio exam, students must have the following:
- 一种desktop or laptop computer (mobile devices will not work)
- 这Chrome web browserwithProctorio Chrome extensioninstalled
- 工作的webcam and microphone
- 清晰的照片识别（例如，Ubccard）
Proctorio可以在Windows、Mac、Linux和Chrome操作系统上使用。学生可以view the detailed minimum technical requirementson Proctorio's site.
Be clear and specific about your intent使用Proctorio。向学生解释这些观点：
- Proctorio is used to make sure the remote exam experience is fair for everyone. If you engage with the exam honestly, you do not need to worry about the recording, even if something unexpected happens.
- Proctorio只在你在Chrome浏览器中进行检查时运行（当它处于活动状态时，你会在浏览器地址栏中看到一个屏蔽图标）。没有单独的程序收集你的数据，也没有数据收集一旦你离开你的考试。您可以通过转到Proctorio Chrome extension page然后单击从Chrome中删除。
- Proctorio录音根据省隐私法储存在加拿大。在删除后，加密录音已保留两年。如果您对数据隐私有任何疑问或疑虑，您可以联系Paul Hancock（UBC法律顾问，信息和隐私）paul.hancock@ubc.ca。
- 在录音期间没有人在看着你和only I and/or your teaching assistants will review the recordings afterward. The Proctorio tool’s role is limited to: a) providing temporary data storage for your video in Canada and b) running its automated algorithms to flag any moments in your video for review.
- 一种n automated flag on your recording does not mean I and/or your teaching assistants will assume you cheated or that you will receive a grade deduction. Human interpretation of the flags is essential; we make the final call.
一种dditionally, give students a no-stakes practice exam (that you can also take) so everyone can get familiar with the Proctorio experience,beforebeing in a high-stakes situation.
- Make sure students can meet the technical requirements. If they have financial barriers to accessing online classes and exams, encourage them to speak with anEnrolment Services Advisor。If any students are unable to meet requirements due to a disability, send them to theCentre for Accessibility。
- 鼓励学生安排一个空间，以便在私人，安静，良好的位置，可以访问可靠的互联网连接。
- Explain to students they will need to show clear photo identification for the exam to prove their identity. On exam day, it’s also best if they match their appearance (as best they can) with the chosen identification, e.g., wearing or not wearing glasses, applying or not applying make-up, styling hair similarly.
- Be explicit about restrictions for what is and isn’t allowed during the exam. Clarify procedures around washroom breaks, using scratch paper, or any other needs specific to your course.
- 与学生分享您的期望，了解您将预期和接受的通常行为活动那such as fidgeting, stretching, not looking directly at the exam the whole time, etc.
- 给学生额外的半小时时间参加考试，让他们完成技术设置，在考试开始时完成房间扫描，并处理出现的任何技术问题。这可能意味着拓宽了学生在画布上开始考试的时间窗口和/或他们开始实际考试后你给出的时间限制。
监考不需要密码。如果提示学生选择一个，学生可以按照access code troubleshooting instructionsin UBC's Proctorio student guide.
审查Proctorio考试
Yes, all Proctorio encrypted recordings and data are stored in Canada by Microsoft Azure in accordance with Section 26(c) ofFIPPA。在删除后，加密录音已保留两年。
No one. Although the recordings are scanned by Proctorio's algorithms, the footage is only available to the appropriate users at UBC. No person at Proctorio can access the recordings or data, as they are stored using zero-knowledge encryption, meaning Proctorio does not have the key to decode the encryption.
When you or your teaching assistants review Proctorio recordings, please ensure you're in a fully private space to further protect student privacy.
Since Proctorio can only be enabled on Canvas assessments, you will use Canvas to access the results within each exam’s Proctorio Gradebook. You'll get a colour indicator to show if any exams should be reviewed further and where potential issues in each flagged exam occurred.
Yes, teaching assistants should have access to Proctorio recordings, since this is based on their role in Canvas. If you have a teaching assistant who is unable to access Proctorio, pleasecontact us。
No. Proctorio’s algorithms look for potentially suspicious parts of recordings that should be reviewed by the instructional team. Often, these will be false flags (e.g., a student adjusting position, a loud noise in the background). You also have a say in how sensitive Proctorio’s algorithms are to recorded student behaviours, and you can adjust these settings at any time.
Where can I get more support with Proctorio?
Technical support
If you have trouble with Canvas or Proctorio:
- Contact your faculty’s教学支持单位as your first point of contact
- Contact us for further assistance:
604 827 4775 orlt.hub@ubc.caor visit theLT Hub online - 直接联系Proctorio：
1 866 948 9087 orsupport@proctorio.com.
If students contact you with technical issues while taking a Proctorio exam:
- 直接联系Proctorio：
1 866 948 9087 orsupport@proctorio.com. - 在活动考试中，学生可以通过单击Chrome浏览器地址栏中的屏蔽图标，然后单击实时聊天来访问实时聊天
- Share UBC’sProctorio student guide
Learn more
- Check for anyupcoming UBC Proctorio workshops在保持教学网站上。
- 一种lthough the recordings are scanned by Proctorio’s algorithms, the footage is only available to the appropriate users at UBC. No person at Proctorio can access the recordings or data, as they are stored using zero-knowledge encryption, meaning Proctorio does not have the key to decode the encryption.
Instructor template
以下是基于由Fared Teja为UBC Sauder Boary的Fareed Teja创建的模板，并由Brian Powell在UBC-Okanagan教学和学习中心进行修改。我们鼓励您在Canvas测验的说明中重用和调整它。
请单击下面的栏以查看并复制文本。
Proctorio讲师模板
注意：在发布之前，应根据您修改或验证[括号]中的任何内容。
(课程代码)(考试名称)将于(day, date, year] from [start time] to [end time]. You will have [#] minutes to take the exam. You will be taking this exam remotely, and your exam will be proctored online by a service called Proctorio.
REQUIREMENTS
In order to ensure a smooth exam experience, you must have:
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-
- 一种desktop or laptop computer（移动设备无法工作）
- 这Chrome web browser与Proctorio Chrome extensioninstalled
- 工作的[webcam和麦克风]
- 一种clear照片识别（如UBCcard）
- 一种private, quiet, well-lit location with access to a reliable Internet connection
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WHAT YOU NEED TO KNOW ABOUT PROCTORIO
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- Proctorio is used to make sure the remote exam experience is fairfor everyone. If you engage with the exam honestly, you do not need to worry about the recording, even if something unexpected happens.
- Proctorio仅在您的Chrome浏览器中的考试时运行（当浏览器地址栏处于活动状态时，您将在其中看到一个屏蔽图标）。没有单独的程序收集你的数据，也没有数据收集一旦你离开你的考试。您可以通过转到Proctorio Chrome extension page然后单击从Chrome中删除。
- I choose what Proctorio should record during your exam.This will include [what you will record here]. I can also restrict what you are allowed to do on your computer during the exam, which will include [what you will restrict here].
- Proctorio recordings are stored in Canada按照第26（c）部分FIPPA。在删除后，加密录音已保留两年。如果您对数据隐私有任何疑问或疑虑，则可以联系保罗Hancock (UBC Legal Counsel, Information and Privacy) atpaul.hancock@ubc.ca。
- 在录音期间没有人在看着你和only [I and/or your teaching assistants] will review the recordings afterward. The Proctorio tool’s role is limited to: a) providing temporary data storage for your video in Canada and b) running its automated algorithms to flag any moments in your video for review.
- 一种n automated flag on your recording does not mean [I and/or your teaching assistants] will assume you cheated或者你会被扣分。人类对旗帜的解读至关重要[我/我们]做最后的决定。
-
开始之前你需要知道的
在你开始考试之前，请确保你已经在你将要使用的Chrome浏览器中注销了你的Google帐户。一旦你开始考试，请请勿刷新浏览器，使用浏览器按钮，或远离考试屏幕，直到提交检查。
If you are asked to enter a password or access code (Proctorio does not require either) or receive an error message:
- 确保您使用的是最新版本的对应ome web browser and have the Proctorio Chrome extension installed.
- Clear your browser history and cache in Chrome.
- Uninstall the Proctorio extension.
- Reinstall the Proctorio extension.
If you are still unable to access your exam, please contactProctorio支持。To reach them, use the following contact points.
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- 在一个活跃的考试:单击盾牌图标哟ur web browser address bar, then click Live Chat.
- Outside an exam: Connect via phone (1-866-948-9087) or email (support@proctorio.com.).
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当你点击参加考试，你将需要完成一些技术预检查，以确保一切正常。您还将被要求旋转您的网络摄像头360度做一个完整的房间扫描。请确保您展示您的测试表面（即您的办公桌）和您周围的一切。如果您的网络摄像头已连接到计算机，请使用镜像。
请注意，如果您的时间不足，您的考试将自动提交，因此请注意剩余的时间。完成后，单击屏幕底部的“提交”按钮。
祝你考试好运！